New forms to ‘Contact Us’

In an effort to streamline business processes and to keep the focus on the needs of our customers, I have created easy to use forms on our ‘Contact Us’ page.  You will find four different options when you land on ‘Contact Us’: distribution counter, custom systems, service, and billing.

green-lock-pictureDistribution Counter:  You now have the option to submit a project cost estimate to our guys working in distribution sales.  Enter your name, email, phone (optional), and a short description of  the project you need pricing on.  Our guys will work up an estimate saving you time when you come it–just let them know you sent in a request, and you’ll be one step closer to your project being complete!

Red-pin-security-wordCustom Systems:  Kenton Brothers offers free walkthroughs on our custom systems.  If you would like to have one of our salespeople out to look at your project,  fill out the form for a custom solution consultation and we will call to set up an appointment.  The more information you can give us up front the better, so the form allows for your name; company; phone; email; address; website; the solutions you are interested in whether it be access control, video surveillance, site management, business processes, or any combination thereof; and a brief description of your needs.

tech-support-buttonService: Sometimes it seems like it’s easier to fill out a request online than it is to make a phone call.  This is our thinking behind the service request form.  It’s got all the basics: name, date, phone, email, address, and a short description of the problem you’re experiencing.  With all this information at hand, Jenny can then call you with some scheduling times and we can get you back up and running without the hassle of back and forth calls exchanging pertinent information!

AccountantBilling:  Who hasn’t had a billing question???  With Kenton Brothers new system, you can enter in a request for an inquiry and even upload files necessary to come to a resolution!  No more faxing or scanning.  No more calling and returning calls.  Just one simple request form and our accounting department can get you all sorted out.

In addition to these new contact forms, please feel free to use the ‘one-size-fits-all’ contact form right on the ‘Contact Us’ page.  A Kenton Brothers associate will get back to you as soon as possible to help with your request!

 

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply